Contact
Talk to us
A stay, a unit you own, or anything in between — we answer fast, in English or Spanish.
Where we are
Crystal Coast & Privé, Zona Norte, Cartagena
On-site team inside both towers.
Hours
Guest support: every day, 7:00–22:00
Office: Mon–Sat, 9:00–18:00
Send us a message
Leave at least one way to reach you and we'll get back shortly.
Quick answers
Before you write
How fast do you reply?
WhatsApp messages are usually answered within minutes during the day; emails and form messages within one business day.
Which languages do you speak?
Spanish and English — every guest and owner conversation is handled comfortably in both.
Owner or guest?
Owners: see how our full management service works. Guests: browse available stays and request a booking.